Privacy Policy

EFFECTIVE AS OF August 1, 2018

Rotex is strongly committed to protecting your privacy. This Privacy Policy discloses how we collect, use and share information we gather about you on Rotex's ® Web site and the choices you have regarding our use of and your ability to correct the information. This Privacy Policy applies only to Rotex's Web site. We hope that this disclosure will enhance your experience on the Internet and reinforce the trust that you place in Rotex's products and services. 

Information Collected Online
Most of the information provided by Rotex is offered without our collecting any personally identifiable information from you. In order to maximize your experience and to provide you with enhanced products and services, however, Rotex will collect personally identifiable information (e.g., name, e-mail address, etc.) and demographic data (e.g., zip code, gender, birth date, interests, etc.) that you voluntarily supply to us. Although you are not required to disclose any personally identifiable information to us, portions of our Web site and other specialized services may be unavailable to you without such information.


When you make a purchase or sign up for one of our premium services, we will also collect your billing address, phone number, and credit card information. Some other examples of instances when we collect personally identifiable information include when you subscribe to our premium or enhanced services, for example Rotex Product Alerts. Others are when you: 

  • Complete a survey
  • Register for a promotion, contest or sweepstakes
  • Make a purchase from our online store
  • Send us an e-mail message or complete an inquiry form to receive additional information
  • Participate in an online forum or community


How We Use Your Information 
We use the information you provide to help fulfill your request or in connection with the operation of the site, for example to service your account, conduct a transaction that you have requested, display information and advertisements that match your interests and profile, notify you if you've won a contest or sweepstakes. We may also use this information to improve the working of the site or compile demographic statistics about our users and their use of the site. We may on occasion combine information about you that we have with information we obtain from other parties to enhance our ability to market to you those products or services that may be of interest to you.

How We Share Your Information
One of the most valuable assets of our business is you. Except as described below Rotex does not rent, sell or share personally identifiable information about you with other people or nonaffiliated companies. How We Share Your Information One of the most valuable assets of our business is you. Except as described below Rotex does not rent, sell or share personally identifiable information about you with other people or nonaffiliated companies.

Rotex and its Affiliates 
At various points, we may provide you with the opportunity to opt in to receive special offers from Rotex and its affiliates. If you choose to opt in, Rotex and its affiliates will use your personally identifiable information to inform you of other products or services available from Rotex and its affiliates, including Rotex and Jaken Corporation.

Companies Offering Promotions, Products, or Services 
At times we will provide you with the opportunity to opt-in to receive promotions, products or services from third party sponsors. With your permission, Rotex will periodically send to you, via e-mail, offers and promotions from our third party sponsors which we select based upon your interests or user profile. We do not share your personally identifiable information with the third party sponsors-we do the mailing for them. You will always have the opportunity, to opt-out of receiving future offers by following the unsubscribe link included with each email. In other instances, we provide you with the opportunity to receive products and services directly from specifically identified third parties through our site. In these instances, you must explicitly consent to receive each offer. When you explicitly agree to receive offers from specific third parties, your personally identifiable information is shared with the specific third party to enable them to provide you with the offer you have requested. We are not responsible for the information collection practices of these third parties, and all information provided is governed by the Privacy Policies of these third parties. You should review the Privacy Policies of these parties before supplying personally identifiable information to them.

Third-Party Processors 
When you submit your personal information on the Rotex Web site, it may be shared with a selected third party in connection with the operation of the site or the provision of services to you("Third Party Processors"). These Third Party Processors may include, for example, companies that operate our online store, that process credit card information or handle shipping for Rotex, that deliver materials to you via e-mail or postal service, and who organize, administer, process, and/or analyze data on our behalf to help us provide more relevant offers to you and to eliminate the delivery of duplicate offers as well as correcting and/or updating users' data based on information we provide them. All personally identifiable information provided to Third Party Processors is used by them only to carry out the service they are providing for Rotex. The data we provide to Third Party Processors is securely stored and maintained by them so that it can be accessed when needed for future purposes, and all such Third Party Processors are contractually bound by us to keep the information confidential.

Links to Other Web Sites 
Like many Web sites on the Internet, Rotex links to pages located on Web sites maintained by various other entities. In some cases you may link to pages of other Web sites that are framed with elements of Rotex such as in the header or footer. The URL will identify the site you are visiting. These sites are not bound by our privacy policy, and we are not responsible for the information collection practices. The Privacy Policies of other organizations may differ from ours, for example, with respect to the level of security, use of cookies, and collection, use and disclosure of personally identifiable information.

Purchase or Sale of Businesses
Rotex continually looks for ways to improve our business, including purchasing or selling all or part of a business or company. If we buy or sell a business, databases containing personally identifiable information will likely be transferred as part of the sale. If we buy a business, we will honor the requests of that business' former customers regarding their personally identifiable information. If in connection with a sale there will be material changes to the way personally identifiable information is being used, affected consumers will be notified via e-mail and will be given the opportunity to opt-out. 

Other Limitations on Privacy
Other than as set forth above and in this section, you will receive notice from us when information about you might go to third parties, and you will have an opportunity to choose not to share the information. We may provide personally identifiable information without your permission (i) pursuant to judicial or other government subpoenas, warrants, or orders or otherwise to comply with law; (ii) where Rotex believes the rights, property or an individual's safety or security is at risk; iii) if we find that your actions violate our Legal Restrictions and Terms of Use; or iv) where otherwise required by law. 

E-mail a Friend 
If you choose to use our service that allows you to e-mail a page of our site to a friend, in most circumstances we do not have access to and do not collect any personally identifiable information regarding you or your friend. On certain pages of the site, we need to have access to your and your friend's e-mail addresses temporarily to send the e-mail due to technical requirements. This information is deleted as soon as the e-mail is sent and is not used for any other purpose.

IP Addresses, Cookies, Web Beacons, Gifs, and Information Saved by Other Technologies
Rotex and Third Party Processors acting on our behalf use various Internet technologies which help us to manage our site operations and track usage behavior so that we can tailor information and advertisements to make your visits more enjoyable and meaningful. These Internet technologies include: 

  • IP Addresses: random numbers assigned to individual computers which Rotex uses to administer our Web site and help diagnose problems with our servers.
  • Cookies: small electronic files transferred from our Web site to your hard drive. Cookies enable Rotex to recognize repeat visitors, track usage behavior and facilitate your access to and use of our site. Cookies are also used to serve advertisements on our site. If you wish, you can choose to have your computer warn you each time a Cookie is being sent, or you can choose to turn off all Cookies. You can do this by resetting your browser (such as Firefox, Chrome, Safari or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your Cookies. If you turn Cookies off, however, you won't have access to many of the features which make your experience more efficient and some of our services will not function properly.
  • Web Beacons (sometimes called single-pixel Gifs): electronic images that allow Rotex to count users who have visited certain Web pages we wish to track. For example, Rotex may include Web Beacons in promotional email messages in order to count how many messages have been opened and acted upon. Web Beacons may also be placed by our advertising partners on Rotex Web pages to help determine the effectiveness of Internet advertising campaigns.


Information that is collected via IP address, Cookie and Web Beacon technologies is not personally identifiable. However, if you choose to provide Rotex with personally identifiable information, this information may be linked to the data stored in these technologies. In addition, we may share aggregate (not individual) site usage statistics and demographic information and other non-personally identifiable information with advertisers and other third parties, but this information will not include any personally identifiable information. Personal information about you as an individual will not be provided to any third party without your consent, except under the circumstances described above in the "Third Party Processors", "Purchase or Sale of a Business" and "Other Limitations on Privacy" sections. Rotex contracts with certain Third Party Processors to track, analyze and report data about the usage of our Web site using these Internet technologies. 

Use of Cookie, Web Beacon and Other Technologies by Advertisers, Ad Networks and Ad Serving Networks
You should be aware that if you choose to opt out through any of these sites, this does not opt you out of being served advertising. The ads will just not be targeted to you by any party from which you have opted out. 

Opting-Out, Corrections and Cancellations 
If you receive an offer or promotion from Rotex or a third party related to Rotex you must have opted in. To ensure we have your consent, we make sure that each e-mail sent to you by Rotex presents the additional opportunity to opt-out of receiving future e-mails. If you have registered with us and have obtained a password, you may reset your password, update your personally identifiable information, correct any information, make changes to your preferences, unsubscribe to any e-mail subscriptions or to opt-out of any services, by accessing your Rotex profile online or you may contact us directly. 

Children's Privacy 
Rotex is committed to protecting the safety and privacy of young people using the Internet. We do not knowingly collect personally identifiable information from children under the age of 13 and believe that children should get their parents' or guardians' consent before giving out any personally identifiable information. Our Web site may contain links to third party Web sites geared to children. The linked sites are not under the control of Rotex. We are not responsible for the contents of any linked site or any link contained in a linked site, nor are we responsible for the privacy practices of the operators of those sites with respect to children. We strongly encourage parents and guardians to review the Privacy Policies of all linked sites 

Our Commitment to Security 
Keeping the information you provide to Rotex secure is important to us. We have put in place appropriate physical, electronic and managerial procedures designed to protect and safeguard your data. Of course, although Rotex uses standard industry practices to protect your personally identifiable information, we cannot guarantee that your communications with our site will never be unlawfully intercepted, or that your personally identifiable information will never be unlawfully accessed by third parties.

Changes to the Privacy Policy 
Rotex reserves the right to alter our Privacy Policy as business needs require. If we decide to change our Privacy Policy, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. All changes to this policy will be posted on our Web site prior to the time they take effect. In the event that we make material changes to the way we use personally identifiable information, affected consumers who have provided us with an e-mail address will be notified via e-mail and will be given the opportunity to opt-out.